I will:
- Give you a firm, no-obligation quote in writing, not an estimate, for every job before I start work
- Practise the speech I will give on your behalf in front of you, to make sure you’re completely happy before we finalise the deal
- Base my quote on the time required and the complexity of the job
- Sign and adhere to confidentiality agreements, if you request it
If you don’t like the look of my proposed speaking or coaching services at that stage, we can discuss further or you can decide not to proceed. If you’re not happy with my quote, likewise: there is no obligation to accept at that point.
I will not:
- Add on any nasty surprises to the bill.
You will pay what we agreed at the start, unless we have agreed in writing as we go along to add more to the project
